Web browser problems when logging in to M365
If you receive an error message during or after the webmail / M365 login, the problem can possibly be solved with the following steps:
- Use a different browser for access
- Open a private web browser window
- Open the website in a private browser window or delete the web browser data
Open a private web browser window
Web Browser |
Option |
Guide / Further information |
Google Chrome |
“New Incognito window” |
|
Mozilla Firefox |
“New private window” |
Guide Mozilla Firefox |
Microsoft Edge |
“New InPrivate window” |
|
Apple Safari |
“New Private Window” |
Delete web browser data
Web Browser |
Option |
Guide |
Google Chrome |
“Clear Browsing Data” |
|
Mozilla Firefox |
“Clear Data” |
|
Microsoft Edge |
“Clear browsing data” |
|
Apple Safari |
“Remove Website Data” |