Symantec Software Portal
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Instructions
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More flexibility for university notebook users: New self-service solution for Windows devices at the University of Lucerne and the ZHB.
As a user of a managed Windows device at the University of Lucerne or the ZHB, you can now install programs from a selected list of software products yourself. The new Symantec Software Portal allows you to customize your software configuration. You can also perform updates according to your own schedule.
In preparation for the rollout of Windows 11, the Symantec Software Portal has been rolled out on all Windows devices at the University of Lucerne. This portal allows employees to install software independently. Since most of the software listed in the portal is freeware or campus-licensed software, it only takes a few minutes from request to installation. For those programs for which a limited number of licenses are available or which are intended for a specific group of people, approval by IT Services is required. The portal is now available and will be updated on an ongoing basis.
Opening the Software Portal
The Symantec Software Portal can be opened in 3 ways:
- Double-click the desktop icon «Symantec Software Portal» (
) - Right-click on the «Symantec Management Agent» icon in the taskbar and select «Software Portal» from the context menu
- Click on the program menu «Symantec» → «Symantec Software Portal»
The default browser will then open and – if necessary – a login prompt will be displayed in which the user name and UNET password must be entered.
The available software installations are then displayed:
Please note: The view of available software packages and the corresponding images may change.
Create your own profile in the software portal
Before installing any applications, you should first configure your personal profile. To do this, click on the "hamburger menu" 
, a white circle with blue stripes in the top right corner, and select your name from the menu that opens to display the following dialog box:
Please check that your name and email address are correct and select the appropriate checkboxes. However, we recommend setting your notification options as shown in the screenshot above.
Installation of software without permission (example Google - Chrome)
Most applications can be installed without permission. Simply select the appropriate button...
… and click “Request Application” in the following dialog box.
Please note: The display of the different versions of Google Chrome also includes versions that were previously deleted.
The application details display can also be skipped by pressing the downward-pointing arrow in the button (see first image).
Installation of software with permission (example StataNow)
When you hover your mouse over a software package, the message “Requires approval” appears in the top right corner…
… and upon selection, a dialog box will appear in which you can add a brief explanation for the application request or installation:
Please note: The text for the application request was generated automatically and unfortunately cannot be changed by IT services.
Additional settings and information
- When you click on the ‘Hamburger Menu’ , a white circle with blue stripes in the top right corner — you can set your preferred language.
- Under “My Requests” all application requests and their results are displayed.
- On the home page, you can use the
A non-existent application is requested. In this case, IT services will check whether the desired application can be acquired and packaged. Various criteria, such as licenses, costs, whether packaging is possible, and the application's security and data protection, are examined.