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PaperCut for students UNILU

Updated at February 17th, 2026

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Introduction of PaperCut as a new print management solution

As part of the ongoing development of the IT infrastructure, the existing print management solution Q-Pilot will be gradually replaced by PaperCut. The phased changeover will be completed by the end of March 2026 and offers the opportunity to improve the efficiency and user-friendliness of print management in the long term. The migration is being carried out in close coordination with the Central and University Library to ensure a smooth transition and to make the most of the advantages of the new solution.

Printing and copying credit for students

Students at the University of Lucerne have a printing and copying credit of CHF 30 per semester. At the beginning of each semester, this credit is automatically replenished to CHF 30. 
Example: If you use CHF 20 in the spring semester, CHF 20 will be reloaded at the beginning of the fall semester, bringing your credit back to CHF 30.

If you need additional credit for printing or copying, you can top up your account via the PaperCut web interface using major credit cards or TWINT. Topped-up credit can also be paid out again. Please note that refunds can only be made to a bank account and that the credit provided by the University of Lucerne per semester cannot be refunded.

For more information on topping up and refunding your credit, see the sections “Topping up printing and copying credit” and “Refunding printing and copying credit.”

 

Log in to the multifunction device

You can log in to one of the multifunction devices that has already been converted to PaperCut using a medium (Elatec Mobile Badge smartphone app or old physical CampusCard).

If you are unable to unlock the device with your medium, register your Elatec Mobile Badge smartphone app or the old phiyscal CampusCard yourself on the device. See “Register medium on multifunction device.”

 

View on the multifunction device after activation or login

 

Log out of the multifunction device (option 6)

Once you have printed, copied, or scanned all your documents, please log out of the device. The device will automatically log you out after 60 seconds if you forget to do so.

 
 

Register medium on multifunction device

You can register the Elatec Mobile Badge smartphone app or your old physical CampusCard yourself on the multifunction device:

  Salto Badge von UNILU-Mitarbeitenden

 

Smartphone App Elatec Mobile Badge (iOS und Android)

 

 

The existing physical CampusCard of UNILU students can be registered for use with PaperCut. 

 

Any credit on the card cannot be used for PaperCut. If there is still credit on your card, it must be used up in full on the old print system by the end of March 2026, as any remaining balances cannot be paid out.

Please note that you can only register one medium on the multifunction device. If you register another medium, the medium already stored in your PaperCut account will be overwritten.

 

Confirm with Yes in the following message…

 

… and sign in with your M365 account.

 

After successful registration, the following message will appear.

 

Confirm with OK. You will then receive an email with a link to complete the media assignment.

If the following message is displayed again on the multifunction device after successful registration, you can confirm this with No.

Open the email from Papercut and click on the link “Finish setting up your medium”.

Important!

Your device (laptop, smartphone) must be connected to the University of Lucerne's Wi-Fi network (eduroam, etc.) before you click on the link!

 

 

 

Once you have clicked on the link, you will be redirected to https://papercut.unilu.ch. Log in with your M365 account (university login). You will then receive a message confirming that your device has been successfully registered. 

 

You can now log in to a multifunction device with your medium.

 

 
 

Printing via the web interface (Web Print)

No driver installation is required to print documents—all you need is a browser and your M365 account.


Here's how it works:

  1. Open the web interface Go to https://papercut.unilu.ch
  2. Log in Click on «Log in» and log in with your M365 account (university login).
  3. Start Web Print Select «Web Print» from the menu and click on «Submit a Job».
  4. Select printer Select the appropriate printer …

    - unetpcs01\print_bw (KM) (virtual) – for black and white/grayscale prints
    - unetpcs01\print_color (KM) (virtual) – for color prints

    … click «Print Options and Account Selection», select quantity and click on «Upload Documents».

    Tip: Select the black and white printer if you do not need color – this saves costs.
     
  5. Upload documents Click on «Upload from computer» and select your files. Only PDF documents and image files (e.g., JPG, PNG) are supported. 

    Tip: Save Word or PowerPoint files as PDFs before uploading.
     
  6. Pick up your printout Go to a printer, log in with your registered medium or your M365 account, and release the print job (see Picking up printouts from the multifunction device).

Good to know

  • Print jobs are automatically deleted after 24 hours. Therefore, please collect your printouts promptly.
  • You can view your current balance at any time on the PaperCut home page.
 
 

Pick up printouts at the multifunction device

Documents sent to print via Web Print can be retrieved on any of the multifunction devices that have already been converted to PaperCut.

Log in to the multifunction device with your registered medium or your M365 account and then select Option 2 to release pending print jobs.

 

Printing documents

You can select (or delete) one or more documents for printing. Colored documents can be printed in grayscale using the options, and single-sided documents can also be printed double-sided.

 

Logging out of the multifunction device

Once you have printed all your documents, please log out of the device. The device will automatically log you out after 60 seconds if you forget to do so.

 
 

Copy documents

Log in to the multifunction device with your registered media or your M365 account, then select Option 1 to copy documents.

 

Copying documents

The options for copying documents (single-sided, double-sided, reduce, enlarge, color or black and white) remain unchanged. We will not go into detail about the individual options here.

 

Logging out of the multifunction device

Once you have copied all your documents, please log out of the device. The device will automatically log you out after 60 seconds if you forget to do so.

 
 

Scan documents

Scanned documents are now delivered directly to the OneDrive account of the person logged in to the multifunction device.

Log in to the multifunction device with your registered medium or your M365 account and select option 3 for scanning documents.

 

Scanning documents

When you select the Scan menu item, the Scan Details view appears.

 

Display used for the document to be scanned. You can change the name directly on the display, but this is somewhat tedious with the on-screen keyboard.
Activate this option if not all pages of a document can be scanned at the same time. This would be the case, for example, if pages of a book need to be scanned.
Enable this option if you want to scan different documents as separate files.
Scan settings (see screenshot of scan settings)
Place your documents in the automatic document feeder of the multifunction device and start the scanning process by pressing Start.

 

Scan Settings

In the Scan Settings menu, you can define options for double-sided scanning, file type, etc.

 

Scan settings such as single-sided, double-sided, etc.
Return to the Scan Details menu.
The scan process can also be started in the Scan Settings menu.

 

Scan complete view

After scanning the document, the Scan complete view appears.

 

Complete the scanning process and send the document to your OneDrive for Business folder.

If you want to scan another document, first place the documents in the automatic document feeder of the multifunction device and then press the New Scan Document menu item.

 

Then complete the scanning process by pressing Send.

 

Logging out of the multifunction device

Once you have scanned all your documents, please log out of the device. The device will automatically log you out after 60 seconds if you forget to do so.

 
 

Collect scanned documents

Scanned documents in OneDrive

When you scan a document with PaperCut for the first time, you will receive the following message by email:

 

By logging in to OneDrive Business, you authorize PaperCut to deliver scanned documents to your OneDrive for Business account.

 

You will then receive the following confirmation:

 

You will then receive another email from PaperCut containing a link that takes you directly to the scanned document.

 

For every document scanned in the future, you will only receive one email with a link to the scanned file.

 
 

Printing or scanning with a USB flash drive

Documents can be printed from a USB flash drive or scanned to a USB flash drive. Log in to the multifunction device with your registered media or your M365 account.

 

 

USB port on the multifunction device

 

When the device recognizes the USB flash drive, the External Storage menu will appear.

 

Print documents from a USB flash drive
Scan documents to the USB flash drive

 

Printing from a USB flash drive

Navigate to the USB flash drive after selecting the menu Print document from external memory. Select the document and continue with Print.

 

Return to the External Memory menu (see points 2 and 3)
Navigation USB flash drive
Select documents for printing
Once a document has been selected, continue by clicking the Print button.

 

Danach Optionen für den Ausdruck auswählen… 

 

Options for printing

 

... and then print the document with Start.

 

Scanning to a USB flash drive

Display after selecting the Save Doc. to External Memory menu.

 

Return to the External Memory menu (see points 2 and 3).
Name of the document to be scanned
Selecting options for scanning the document

 

Select options and scan the document to the USB flash drive by clicking Start.

 
 

Top up your print and copy credit

You can top up your print and copy credit directly in PaperCut or have amounts paid out again.


This is how the top-up process works:

  1. Open the web interface Go to https://papercut.unilu.ch.
  2. Log in Click on «Log in» and log in with your M365 account (university login).
  3. A window will then open with the address https://unilu.tgsmart.ch. Click on «Sign in» there.


     
  4. Your current balance, the preset top-up amounts, and the option to set an individual amount via «Customised» will then be displayed.


     
  5. Select the desired amount and then click on «… recharge»
  6. Confirm the general terms and conditions and then click on «Pay»
  7. Then click on the desired payment provider or stop the process by clicking on «Cancel»   

     
     
  8. Paying with TWINT in this example



     
  9. Notification when the payment was successful. You can then download the receipt as a PDF file, which will also be sent to you by email.



     
  10. You can close the website https://unilu.tgsmart.ch once the payment process is complete. 
  11. In PaperCut, you can see your new credit balance under «Summary». You can also track the various top-up transactions in the “Transaction History.”

 

 
 

Cash out print and copy credits

You can have credit from your printing and copying account paid out directly in PaperCut. Please note that payouts can only be made to a bank account and that the credit provided by the University of Lucerne each semester cannot be paid out.


This is how the payout process works:

  1. Open the web interface Go to https://papercut.unilu.ch.
  2. Log in Click on “Log in” and log in with your M365 account (university login).
  3. A window will then open with the address https://unilu.tgsmart.ch. Click on «Sign in» there.


     

 

  1. Your current balance, the preset top-up amounts, and the option to set an individual amount via «Customised» will then be displayed.


     
  1. Click on the person icon and then on «Account Overview»
  2. Then select ‘Refunds’ and “create refund,” enter your bank account information, and complete the payment by clicking  «Submit». 

    Please note that only amounts that you have paid in and that are still available can be paid out..


     

 

 
 

 

 

 

 

 

 

 

 

 

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